Vinipuch — terms of service

Revision and effective date: 20 July 2026.

1. General

1.1. These Terms of Service govern use of the Vinipuch online service provided by the Administration.

1.2. By using the Service, including starting the bot, sending /start, signing in to the web cabinet, paying for services or receiving access, the User confirms that they have read the Terms and accept them in full.

1.3. If the User disagrees with the Terms, they must stop using the Service.

1.4. The User confirms they have the legal capacity and authority to enter into the Terms.

2. Nature of the services

2.1. The Service provides a digital, intangible service: access to a protected connection for a chosen term and within the parameters of the plan.

2.2. The service may include a Telegram bot, a web cabinet, connection data, plan and balance information, technical support and notifications.

2.3. Access is granted after a trial is activated, a promo code is applied, or the plan price is debited from the internal ruble balance.

2.4. Plan parameters, price, term, traffic quota and device limit are shown to the User before purchase. By default there is no auto-renewal: access ends on the stated date unless the User renews it manually. The User may opt in to auto-renewal from the internal ruble balance for a plan they choose (next-plan). In that case, when the current term ends (expires_at), the Service debits the chosen plan price from the balance once; it does not initiate recurring charges from a bank card or crypto wallet. Auto-renewal can be turned off at any time before the debit. If the balance is insufficient, the debit is not performed and access ends in the ordinary way. After access ends because the term expired, auto-renewal settings are reset.

3. Disclaimer and liability

3.1. The Service is provided “as is” to the extent permitted by applicable law.

3.2. The Administration does not warrant that the Service will meet the User’s individual expectations, run continuously or without error, or provide a fixed speed, a particular route, a permanent set of servers, or a particular result.

3.3. The Administration is not liable for acts or omissions of third parties, failure of the User’s device, client software or network, or temporary technical faults outside the Administration’s reasonable control.

3.4. The User chooses a compatible device and application and keeps their Telegram account and connection data safe.

4. Lawful use

4.1. The Service is not intended to encourage, organise or assist unlawful activity.

4.2. The User must comply with applicable law, third-party rights and the acceptable use policy.

4.3. The User is responsible for their actions when using the Service.

5. Intellectual property

5.1. Interfaces, texts, graphics, software and other Service materials are protected by intellectual-property law.

5.2. The User may not copy, distribute, resell or transfer materials or access data to third parties except as expressly allowed by the Administration or by law.

5.3. Infringement of intellectual-property rights may lead to termination of access without monetary compensation.

6. Access restriction

6.1. The Administration may suspend or terminate access for a breach of the Terms, abuse of the Service, fraud, a disputed payment, a security threat, or where required by law or a payment provider.

6.2. Restricting access does not end obligations that already arose.

6.3. The Administration may refuse service if the User’s actions create elevated risk for the Service, payment providers or third parties.

7. Payments and no cash refunds

7.1. Payment terms are shown in the Service before the transaction. A top-up is credited to the internal ruble balance after the payment provider confirms it. Buying a plan is a separate one-off debit from the balance.

7.2. All payments, top-ups and balance debits are final. Money is not returned after payment, after access is granted, after partial use of the Service, after the User stops using it, or after access is restricted.

7.3. Unused balance and unused access time are not exchanged for money and are not withdrawn.

7.4. If a technical error is confirmed, the Administration may restore access, correct the internal balance or provide proportionate in-Service compensation. No cash payout is made.

7.5. Before opening a payment dispute the User must contact support and provide the information needed to check the payment.

7.6. Detailed terms are in the refund policy.

8. Privacy

8.1. The data processed, purposes and retention, recipients and User rights are set out in the privacy policy.

8.2. The Administration takes reasonable legal, organisational and technical protective measures, but cannot guarantee absolute security of data in transit over the internet and through third-party systems.

9. Changes

9.1. The Administration may change the Terms. The current version is always published in the Service.

9.2. A new revision applies from the date stated in it. Continued use of the Service after that date means acceptance of the updated terms.

10.1. For questions about using the Service, payments and personal data the User may contact support via the button in the Vinipuch Telegram bot.

10.2. The following form part of the Terms:

By using the Service, including starting the bot or sending /start, the User confirms they have read the Terms and accept them in full.